Sample flow · not a quote
When
No-shows, the front-desk phone during color, and reviews that only happen when someone is mad.
- 0148-hour and morning-of confirmations with a one-tap reschedule
- 02No-show / late policy that was on the booking, not a speech at the chair
- 03Missed-call text-back while both hands are in foils
- 04Happy-visit review ask, and a private 'how did we do' if they vanish
- 05Rebook from the chair, not a 'we should hang out'
Yours will not be identical. That is the Listen, not a menu.