Sample flow · not a quote
When
Tuition, waitlist, and 'who is picking up' should not be a group text.
- 01Tuition reminder that is a policy, not a confrontation at pickup
- 02Waitlist that is a list, not a pile of voicemails
- 03Fever / pickup note that does not require a phone tag
- 04Tour booking that is not 'call during nap'
Yours will not be identical. That is the Listen, not a menu.